Hasti Noushabadi

Technical Communicator

Hi, I’m Hasti. 👋

I’m a technical communicator.

This means I’m really good at:

  • Creating order from chaos: I break down complex concepts into straightforward language that’s easy for end-users to understand.

  • Obsessing over details: I work carefully and efficiently to create error free documentation.

  • Asking the right questions: I love learning new things. I quickly get up to speed with new technologies and subjects, so I can handle a wide range of topics easily.

What I can do for you:

  • Create concise, clear, and user-friendly documentation.

What I can’t do for you:

  • Rocket science (but I can make it make sense.) 🚀

Portfolio

User Guide | Wavemaker | 2024

Wavemaker is a novel writing software and planning tool. As part of a class project, I developed a comprehensive user guide for this software using technical writing best practices.Continue reading to discover the key components I utilized to enhance the effectiveness of the final user guide.Tools used: Adobe FrameMaker, Snagit

Whitepaper | Vertical Farming | 2024

I authored and designed a whitepaper about vertical farming and food security for readers with no previous knowledge on the topic.Tools used: Microsoft Word

Style Guide | Too Good To Go | 2024

Too Good To Go is a food-saving application that helps reduce food waste by allowing users to purchase surplus food from restaurants.As part of a team based class project, I collaborated with two team members to create a style guide that used key elements such as tone, typography, and inclusivity guidelines.Read more for insights into our creative process.Tool used: Adobe Acrobat Pro

UX Prototype | Clubhouse | 2024

Clubhouse is a social networking app that focuses on audio-based communication.For this project, I I redesigned Clubhouse’s help site using UX design and web prototyping best practices in a team of 2 within 3 iterations with limited time.Continue reading for insight on how we completed the project and addressed constraints to create a functional prototype.Tool used: Figma

User Guide | Wavemaker | 2024

Wavemaker is a novel writing software and planning tool. As part of a class project, I developed a comprehensive user guide for this software.

Objective

  • Create a multi-chapter user guide, complete with headers, footers, a table of contents, and an index.

Skills applied

  • Empathy - Analyzed audience and created a user persona to design a user-friendly guide

  • Technical writing best practices – Applied plain language principles to ensure clarity and accessibility

  • Clear formatting and structure – Implemented effective formatting techniques, including headers, footers, and tables of contents. Incorporated graphics, diagrams, and tables to visually illustrate key points, enhancing usability of the guide.

Tools used

  • Adobe FrameMaker

  • Snagit

Style Guide | Too Good To Go|2024

Too Good To Go is a food-saving application that helps reduce food waste by allowing users to purchase surplus food from restaurants. As part of a team based class project, I collaborated with two team members to create a style guide that included branding guidelines such as tone, typography, product vocabulary, and inclusivity guidelines.

Objective

  • Develop a style guide reflecting the company's branding, working with a team of three.

The guide included:

  • Professional cover page and back cover

  • Table of contents

  • Chapters with body content

  • Index

Skills applied

  • Team work - Coordinated roles and responsibilities with team members

  • Attention to detail - Analyzed the company’s website and gathered relevant content

  • Editing - Proofread and edited the final document for submission

Tools used

  • Microsoft word

  • Google Docs

UX Prototype | Clubhouse | 2024

Clubhouse is a social networking app that focuses on audio-based communication.For this project, my team members and I had to address the learning gap in using Figma to design prototypes. We managed, planned, and completed the project successfully and navigated limited resources and time constraints for each iteration by prioritizing essential tasks.

Objectives

  • Create a functional prototype for Clubhouse help site using Figma

  • Use design best practices to enhance usability and accessibility

  • Determine and meet user needs

Skills applied

  • Time management - identified and eliminated any non-essential steps in the design process to save time

  • Teamwork - scheduled team meetings to share knowledge and collaboratively improve skills

  • Design - focused on essential elements such as use of empty space, colour, and visual hierarchy to minimize distractions and help users accomplish their tasks

Tools used

  • Figma

Whitepaper | Vertical Farming| 2024

I researched and wrote a whitepaper on vertical farming and food security for readers with minimal knowledge on either topic.

Objective

  • Simplifying scientific and technical concepts into user-friendly language.

  • Balanced the tone to keep readers interested in a scientific topic.

  • Defining scope and research to cover important details but not so much as to overload readers.

Skills applied

  • Used tables, images, bullet points and white space to engage readers and simplify complex topics.

  • Balanced language to simplify content enough for users to understand while not oversimplifying.

Tools used

  • Microsoft Word

A little about me

As a kid, I used to ask "why" and "how does that work" a million times a day, which translated into my professional life as a technical writer.As someone with a passion for life long learning and exploring the "why" questions, I thrive in a wide range of roles. Some of my favorites include working as a psychiatric assessment assistant, crisis responder, and legal assistant.I’m passionate about creating content that not only informs but also empowers users to make the most of their tools and resources.In my spare time, I like to hike, travel the world, and spend time with my dog.

Resume

Experience

Student / Seneca Polytechnic
May 2024 – Present

  • Create user guides, online help sites, whitepapers, API documentation, and e-learning modules.

  • Evaluate DITA data model principles to apply standard approaches to authoring.

  • Develop a documentation plan to determine scope, scheduling, and content for class projects.

Legal Practice Assistant / Torys LLP
December 2021 – July 2024

  • Prepare engagement letters and work with the Conflicts and Records team to coordinate new file openings.

  • Create and edit legal documents such as agreements, contracts, wills, and letters.

  • Maintain and organize files in the document management system to ensure they are easily retrievable.

  • Coordinate with various departments to ensure business needs are met.

Education

Seneca Polytechnic /Technical Communications
May 2024 – April 2025

University of Toronto / Honours Bachelor of Arts, History
2013 – 2018